Privacy Policy

Last updated: July 2026

At Cochrane Community Chiro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

Information we collect

Depending on how you interact with us, we may collect personal information such as:

Your name
Phone number
Email address
Mailing address
Date of birth
Health information required to provide chiropractic or massage therapy services
Appointment history
Billing and insurance information
Information you submit through our website or contact forms

We only collect information that is necessary to provide care, communicate with you, or operate our clinic.

How we use your information

We use your information to:

Schedule and manage appointments
Provide chiropractic and massage therapy services
Maintain accurate health records
Communicate about your appointments or care
Process payments and insurance claims
Respond to questions or inquiries
Improve our services and website

If you choose to subscribe to our email updates, we may also send you clinic news, health tips, community events, or announcements. You can unsubscribe at any time.

How your information is protected

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Only authorized staff members have access to the information they need to perform their duties.

Sharing your information

We do not sell or rent your personal information. We may share your information only when:

You have provided your consent
It is necessary to provide your care (such as working with another healthcare provider at your request)
It is required by law
It is necessary for billing or insurance purposes

Website information

Like most websites, ours may collect limited technical information such as:

IP address
Browser type
Device information
Pages visited
Date and time of your visit

This information helps us understand how visitors use our website and improve your experience.

Our website may also use cookies to improve functionality and measure website performance. You can adjust your browser settings if you prefer not to accept cookies.

Third-party services

Our website may use trusted third-party services to help us operate, including website hosting, appointment booking, analytics, and email communications. These providers are expected to protect your information and only use it for the services they provide on our behalf.

Accessing or updating your information

You have the right to request access to your personal information or ask that inaccurate information be corrected, subject to applicable laws and professional recordkeeping requirements.

To make a request, please contact us using the information below.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

Cochrane Community Chiro
Cochrane, Alberta

Phone: [Phone Number]
Email: [Email Address]

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. The most current version will always be available on this page.